After purchase, an email with the subject "Notice of order completion [YUKI FUJISAWA online store] Order number # (4-digit number)" will be automatically delivered.
If you have not received it, please contact CONTACT so that we can check whether your order has been completed.
In that case, please enter an address other than the email address registered at the time of ordering. This is because there is a high possibility that the reply mail will not be delivered to the address that could not be received once.
The following are possible reasons for not receiving the email.
- There was an error in the input address ordered by mobile address
- automatically moved to promotions and spam folders
- domain is blocked
Emails will be delivered from "info.yukifujisawa@gmail.com" and "@shopifyemail.com". If you are using mobile carrier mail such as @docomo.ne.jp, the domain may be rejected in many cases. Please place an order with a mobile phone address.
You can check your order history from your member account .